Don't worry, you have 30 days from the delivery date to return your unopened, unused items. To return a product, please fill out the helpform.
Unfortunately we only provide refunds for orders placed through our website. Please check with the store where the purchase was made for their return / refund policy. Either way please fill out the helpform, we would love to turn your experience around.
Save your money because our Lifetime Guarantee on our products offers one free replacement for your NoseFrida that we will ship out to you for free. Please fill out the helpform, we would love to turn your experience around.
At this time, we only offer shipping to addresses within the United States
Orders typically ship within 2-3 business days. Orders placed Friday – Sunday will ship out the following business day. We do our best to ensure the timely delivery of all orders, but please bear in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, these packages can arrive outside of the estimated timeframe.